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Legal name: Niveuaet IVS
Type of organisation: Iværksætterselskab
CVR-nr.: 12345678
Niveuaet IVS
H.C. Ørstedsvej 54b 1tv
1879 Frederiksberg C
Phone: +45 7199 5166



All prices on the website are stated including VAT.

We reserve the right to cancel the purchase without being liable for compensation or other costs if:

Your payment information is incorrect or can not be verified
Your order has been submitted for the purpose of committing fraud, etc.
An unintended IT error occurs on the web page
You will receive your order confirmation via email.

The webpage can be subject to price errors and sold out items

We reserve the right to change prices and sold items.


The transmission takes place through a secure payment gateway his The amount will be deducted from your account the same day as we ship your item.


Shipping in Denmark:

Free shipping on orders delivered to GLS Pick up point.

29 kr. For shipment with GLS and track n trace.

9 kr. For shipment with standard mail without track n trace.

We use different freight arrangements, but primarily ship with GLS Denmark.


1-5 business days (Denmark).

Please note that you bear the risk of the item after delivery. If the packaging appears to be damaged, you should refuse to receive the item. Should there be an error or damage to the item you received, you should immediately:

– Take pictures that show the whole product and the error.

– Contact to talk more about replacement, etc.



We ship all over the world with a standard price of 40 kr.
We deliver with standard mail and a delivery time of approximately 6-9 days.


If you have regretted the purchase, you can return the item and get your money refunded within 14 days. Returns are made at the customer’s own expense. The item is returned by parcel or by personally passing our address. We would like to exchange any item or other size if the item is in stock. Always contact to agree more about all forms of return, or purchase a return label through: LINK



You are entitled to withdraw from this agreement without justification within 14 days.

The cancellation period expires 14 days after the date on which you or one of your third-party third parties, but not the carrier, receives the goods in physical possession.

To exercise the right of return, please inform us (see contact details below) your decision to withdraw this agreement in an unambiguous statement (eg by postal mail or e-mail).

The cancellation deadline is complied with if you submit your notice of exercise of the cancellation right before the withdrawal period expires and returns the item within 14 days from the date you received the item.


We can withhold the refund until we have received the goods returned, or you have submitted documentation for returning the goods, whichever is the earliest.

You must return the goods to us without undue delay and no later than 14 days from the date you received your item. The deadline is met if you return the goods before the expiration of the 14 days. We recommend that you save the receipt as proof that you have returned the package to the mail / carrier at return.

You are liable for any deterioration in the value of the goods due to handling other than what is necessary to determine the nature, characteristics, and manner of the goods.

COMPLAINT checks all items before shipment. Should there be any product defect, please contact as soon as possible. When contacting us, please provide the order number, style name, and describe what is wrong with the item, etc. Then you will receive a return label, so that you as a customer can not get costs in connection with a complaint. If is not contacted prior to sending a complaint or incorrectly delivered item, is not responsible for the costs associated with the return.

If you want to complain about your purchase, please contact Mads Jensen, Customer Relations Officer., phone: +45 7199 5166. If we are unable to find a solution, you can file a complaint to the Competition and Consumer Agency Center for Complaints Solutions, Carl Jacobsens Vej 35, 2500 Valby, via www.forbrug. com. You can also use the EU Commission’s online complaint portal, which will, however, mainly be relevant if you are a consumer domiciled outside Denmark. You can find the complaint portal here:

Handelsbetingelserne er senest opdateret den marts 2017

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